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Shipping Policy

Overview

This Shipping Policy explains how LUMORA processes and ships orders placed through our website. The information below outlines order processing times, shipping methods, delivery estimates, and important details regarding the shipment of our research peptide products.

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Our goal is to process and deliver orders quickly while ensuring that all products are packaged securely and handled with care.

Order Processing Time

All orders are processed within 1–2 business days after payment has been received and verified.

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Orders placed on weekends or holidays will be processed on the next business day.

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Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Shipping Restrictions

LUMORA ships only to locations where the purchase of research products is permitted by law. Customers are responsible for ensuring that products ordered comply with their local regulations.

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We currently ship within the United States. International shipping may be limited or unavailable depending on location.

Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please contact our support team.

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Once a package has been handed off to the shipping carrier, LUMORA is not responsible for carrier delays. However, we will assist in opening a shipping investigation if necessary.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

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If an incorrect address is entered and the order has already shipped, LUMORA cannot guarantee that the shipment can be rerouted or recovered.

Research Use Only Notice

All products sold by LUMORA are intended for research use only and are not intended for human consumption, medical use, or therapeutic applications.

Disclaimer

Vision

Lumora Labs is a Veteran Owned and Operated business that exists to illuminate the future of biological research, with an unwavering commitment to purity, precision, transparency, and integrity in every compound we provide.

Products offered by Lumora Labs are intended for laboratory research use only (RUO). They are not intended for human or animal consumption, medical use, diagnostic use, treatment, or prevention of any disease. These products have not been evaluated by the U.S. Food and Drug Administration (FDA). Any information provided by Lumora Labs is for educational and research purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.

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